Privacy policy

Overview

USCUSHION operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the "Services"). USCUSHION is powered by Shopify.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this policy and understand the collection, use, and disclosure of your information as described here.

Personal information we collect or process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, form of payment, payment confirmation, and other payment details.
• Account information including your username, password, security questions, preferences, and settings.
• Transaction information including the items you view, add to your cart, wishlist, or purchase, return, exchange, or cancel, and your past transactions.
• Communications with us including the information you include when sending a customer support inquiry or otherwise contacting us.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you navigate or interact with us.

Personal information sources

• Directly from you — when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
• Automatically through the Services — from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
• From our service providers — when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
• From our partners or other third parties.

How we use your personal information

Provide, tailor, and improve the Services. We use your personal information to process payments, fulfill orders, remember your preferences, send account-related notifications, manage your account, arrange shipping, facilitate returns and exchanges, enable product reviews, and create a customized shopping experience. This may include using your personal information to better tailor and improve the Services.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send communications by email, text message, or postal mail, and to show you online advertisements on the Services or other websites, including based on items you have previously purchased or added to your cart.

Security and fraud prevention. We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, or malicious activity, and protect public safety. If you register an account, you are responsible for keeping your credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone.

Communicating with you. We use your personal information to provide customer support, respond to your inquiries, deliver effective services, and maintain our business relationship with you.

Legal reasons. We use your personal information to comply with applicable law, respond to valid legal process, investigate or participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy:

• With Shopify, vendors, and other service providers who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• With business and marketing partners to provide marketing services and advertise to you. Our partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to opt out of targeted advertising. You can exercise that right here.
• When you direct, request, or consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, or to enforce applicable terms and protect our rights and the rights of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses your personal information and any rights you may have, visit the Shopify Consumer Privacy Policy. You may also exercise certain privacy rights via the Shopify Privacy Portal.

Third-party websites and links

The Services may provide links to websites or online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites.

Information you share on third-party social networking platforms may be viewable by other users without limitation as to its use by us or by a third party. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

Children's data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, please contact us using the details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security & retention of your information

No security measures are perfect or impenetrable, and we cannot guarantee complete security. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the following rights. These rights are not absolute, may apply only in certain circumstances, and we may decline your request as permitted by law.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.

International transfers

We may transfer, store, and process your personal information outside the country in which you live. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country already deemed to provide an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or would like to exercise any of your rights, please contact us: