Design & Materials
What makes a cushion a "deep seat" cushion?
Deep seat cushions are thicker (typically 5-7 inches) and designed for lounging furniture where you sink back into the seat. They provide significantly more support and comfort than standard 2-3 inch patio pads.
How do I measure my furniture?
Measure the length and width of the seating area (back to front edge, and side to side). If you have arms, measure to where you want the cushion to end. We strongly recommend adding our measuring guide to your cart for detailed instructions.
What customization options are available?
- Size: Any dimensions to fit perfectly.
- Thickness: Typically 5", 6", or 7" depth.
- Fabric: Hundreds of outdoor-rated colors and patterns.
- Features: Ties, piping color, zipper placement, and custom shapes.
Will they fit curved or unusual furniture?
Yes! Custom cushions are ideal for non-standard items like curved seating, L-shaped sectionals, built-in benches, or irregular shapes. Simply provide detailed measurements or contact our design team.
What fabric is best for outdoor use?
We recommend solution-dyed acrylic fabrics (like Sunbrella). They are UV resistant (won't fade), water repellent, stain resistant, and durable enough to withstand years of sun and rain.
Are custom deep seat cushions waterproof?
They are water-resistant, not waterproof. The fabrics repel water and dry quickly, but we recommend storing them during heavy rain or covering them to maximize lifespan.
What type of foam is used?
We use high-density polyurethane foam wrapped in a moisture barrier. This foam maintains its shape over time, resists mildew, and comes in different density options for your comfort preference.
Care & Ordering
How do I clean outdoor cushions?
Most fabrics can be cleaned with mild soap and water using a soft brush. Rinse thoroughly and air dry. For tougher stains, use outdoor fabric cleaner. Our cushions feature removable covers with concealed zippers for easy machine washing (gentle cycle).
Should I store them in winter?
Yes. Storing cushions indoors during winter protects them from extreme cold, snow, and unnecessary moisture. Store in a dry, ventilated area and avoid sealing them in plastic bags.
How long does production take?
Production typically takes 2-3 weeks, plus 5-7 business days for shipping. Rush orders may be available for an additional fee.
Can I order just one cushion?
Absolutely. Whether it's a single replacement or a complete set for your patio, we accommodate orders of any size with no minimum requirement.
Are custom cushions worth the cost?
While more expensive than mass-produced options, custom cushions offer better value through a perfect fit (no gaps), longer lifespan (5-7+ years), and professional appearance. You get exactly the style and size you need without compromise.
What is your warranty policy?
We cover manufacturing defects in craftsmanship. Fabric warranties vary (e.g., Sunbrella offers 5 years). We stand behind our work and will correct any errors on our part.
Can I return custom cushions?
Because they are made to your specific measurements, custom orders are generally non-returnable. However, if there is a manufacturing defect or error, we will repair or replace it. We recommend ordering fabric samples first to ensure satisfaction.